Professional Services·6 min read
Why Consulting Firms Can't Align People, Services, and AI
Large consulting firms have misaligned people, services, and technology. AI is making this fragmentation worse before it makes it better.
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How AI is transforming consulting delivery, professional services economics, and the advisor-client model.
Large consulting firms have misaligned people, services, and technology. AI is making this fragmentation worse before it makes it better.
Every consulting firm has an AI strategy and AI partnerships. None has transformed its own delivery model - which is exactly what they sell to clients.
88% of organizations use AI but only 28% see measurable transformation. The gap is not a technology problem - it's why AI-native agencies outperform SaaS.
AI has automated junior analyst work faster than firms can redeploy. The consulting pyramid is under structural pressure - here's what replaces it.